Last updated: 28 February 2025
Privacy Policy
Love Me Kitchen ("we", "us", or "our") operates the website lovemekitchen.be (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
1. Information We Collect
We collect the following information when you use our website:
- Usage data — pages visited, time spent, browser type, and device type, collected automatically via Google Analytics.
- Contact information — if you contact us via WhatsApp or email, we receive the information you voluntarily provide (name, message, phone number).
We do not collect payment information. Orders are placed via WhatsApp or phone and no payment is processed through this website.
2. How We Use Your Information
- To understand how visitors use our website and improve the user experience.
- To respond to enquiries or orders you submit via WhatsApp or email.
3. Google Analytics
We use Google Analytics to collect anonymised usage statistics. Google Analytics may use cookies and similar tracking technologies. You can opt out via Google's opt-out tool or by enabling "Do Not Track" in your browser.
4. Cookies
Our website uses cookies solely for analytics purposes (Google Analytics). We do not use advertising or tracking cookies beyond this. You may disable cookies in your browser settings; however, some parts of the Service may not function correctly as a result.
5. Data Retention
Usage data collected via Google Analytics is retained for 26 months, in line with Google's default retention settings. Contact messages exchanged via WhatsApp or email are retained for as long as necessary to fulfil the purpose for which they were collected.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict the processing of your personal data.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at the address below.
7. Data Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Business name: Love Me Kitchen
- VAT number: BE 1003.321.973
- Location: Kraainem, Brussels, Belgium
- Email:info@lovemekitchen.be